1. Who We Are

Make It Click Pty Ltd (ABN to be confirmed) ("Make It Click", "we", "us", "our") is an AI and product consulting company registered in Australia. We operate from Australia and serve clients in Australia, the United States, and internationally.

Our website is makeitclick.ai and you can contact us at hello@makeitclick.ai.

2. Information We Collect

We collect information that you provide directly to us, including:

Contact information: name, email address, company name, and phone number when you fill out our contact form or email us.
Communications: any messages, feedback, or other content you send to us.
Business information: details about your organisation, project requirements, and objectives shared during consultations.

We also collect certain information automatically when you visit our website:

Usage data: pages visited, time spent, referring URLs, and browser type.
Device information: IP address, operating system, and screen resolution.
Cookies: we use essential cookies for website functionality and analytics cookies to understand how visitors use our site.

3. How We Use Your Information

We use the information we collect to:

Respond to your enquiries and provide consulting services.
Send you information about our services that may be relevant to you (with your consent).
Improve our website and services.
Comply with legal obligations.
Protect our rights and prevent misuse of our services.

4. Legal Basis for Processing

Australian Privacy Act 1988

We comply with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth). We collect and handle personal information in accordance with APP 3 (collection), APP 5 (notification), APP 6 (use and disclosure), APP 11 (security), and APP 13 (correction).

United States

For users in the United States, we process your personal information based on your consent and our legitimate business interests. If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell your personal information.

If you are a resident of other US states with privacy laws (Virginia, Colorado, Connecticut, Utah, or others), you may have similar rights. Contact us to exercise them.

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

Service providers: trusted third parties who help us operate our business (e.g., email delivery, hosting, analytics). These providers are contractually obligated to protect your information.
Legal requirements: if required by law, regulation, or legal process.
Business transfers: in connection with a merger, acquisition, or sale of assets.

6. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website uses HTTPS encryption and we store data with reputable cloud service providers with appropriate security certifications.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions are retained for up to 2 years. You can request deletion at any time.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Correct inaccurate or incomplete information.
Request deletion of your personal information.
Object to or restrict processing of your information.
Withdraw consent at any time.
Lodge a complaint with a supervisory authority.

Australian residents can lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

To exercise any of these rights, contact us at hello@makeitclick.ai.

9. International Data Transfers

As we serve clients internationally, your information may be transferred to and processed in countries other than your own, including Australia and the United States. We take reasonable steps to ensure that any overseas recipients handle your information in accordance with applicable privacy laws.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact us at:

Make It Click Pty Ltd
Email: hello@makeitclick.ai